Privacy Policy - Trenzy
Effective Date: 08/03/2026
This Privacy Policy explains how Trenzy collects, uses, and protects personal data.
1) Information We Collect
- Account information: name, email, phone number (if provided), username, profile details.
- Usage and technical data: interactions, logs, device type, OS, and IP address.
- Communication-related data: data needed to provide messaging/call features and platform security.
- Payment-related data: handled by external payment providers for paid features/subscriptions (if available).
2) How We Use Information
- To provide, operate, and improve the service.
- To protect users and prevent abuse, spam, and fraud.
- To send service notifications and updates.
- To comply with legal and regulatory obligations.
3) Legal Basis
We process personal data based on contractual necessity, legitimate interests, legal obligations, and consent where required under applicable Saudi regulations.
4) Data Sharing
We do not sell personal data. We may share data with:
- Service providers (hosting, analytics, notification, payment, security tools).
- Competent authorities when legally required.
- Successor entities in mergers, acquisitions, or restructuring.
5) International Data Transfers
Some processing may occur outside Saudi Arabia through global providers, subject to appropriate safeguards and compliance controls.
6) Retention
We keep data only for as long as needed for service operation, legal compliance, dispute resolution, and platform protection.
7) Your Rights
- Access your personal data.
- Correct or update inaccurate data.
- Request deletion where legally applicable.
- Object to or restrict processing where permitted by law.
- Withdraw consent for processing based on consent.
8) Security
We implement technical and organizational safeguards. No system can guarantee absolute security.
9) Children's Privacy
Trenzy is not intended for children under 13, and we do not knowingly collect their personal data.
10) Policy Updates
We may update this policy from time to time. Continued use after updates means acceptance of the revised policy.
11) Privacy Contact
For privacy requests and inquiries: [email protected]
